Building Organizational Value
throughPeople
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EQ is the ability to sense, understand, and effectively apply the power and
insight of emotions as a source of energy, information, connection, and
influence. It is our ability to manage ourselves and others.
Some characteristics of EQ
- Not everyone who has a high IQ also has EQ
- The difference between ‘good’ and ‘great’ leaders
- EQ makes better use of our reasoning capacity, the energy of emotions, wisdom of intuition, and the power inherent in our ability to connect with ourselves and those around us.
EQ has 5 central components:
- Self awareness and Control – People with an understanding of themselves can both anticipate and plan reactions to maximize their effectiveness.
- Empathy – Ability to understand how others perceive situations - including how they feel about a particular set of events or circumstances.
- Social expertness – The ability to build genuine relationships and bonds with others.
- Personal Influence – The ability to inspire others through example, words, and actions, and exert influence and leadership in the desired direction.
- Mastery of vision – Sets direction and vision guided by a strong personal philosophy. This serves as the inner compass that guides and influences action.
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Emotional Intelligence (EQ)